D E L I V E R Y
All orders within Australia will be shipped and tracked via Australia post.
All international orders will be shipped and tracked via Australia post.
Australia
Free shipping on all orders
Rest of the World
Flat rate $30.00 for orders under $300 AUD *
* Orders will be shipped with Australia Post.
( estimated 6-12 business days with tracking )
* Orders over $300 AUD shipping is free
For any special EXPRESS delivery requests please email
kaitie@theslowmode.com
Please note: The Slow Mode will not be held liable for custom clearance fees, duties, foreign taxes, holding times or any other associated import costs that may be enforced on delivery. International delivery costs are not inclusive of duties/taxes that may be applied and charged once the item reaches the destination country. The courier service will contact the customer directly to arrange payment.
In the unlikely event the receiver refuses to pay any associated duties/ taxes the shipment will be returned to The Slow Mode. The item (s) will be refunded excluding the original shipping charge, any import fees / duty or taxes that may have been enforced on the shipment in addition to the postage cost returned back to The Slow Mode.
Once an item has been dispatched, it is the purchasers responsibility. In the unlikely event that an order is misplaced or lost during delivery, it is the purchasers responsibility to contact us and liaise with the appropriate courier service.
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R E T U R N S
All items ( ex. SALE, pre-loved, jewellery, bags ) are refundable.
Providing the items are:
- unworn
- in their original packaging
- in salable condition with tags in place
- no odours from perfume / deodorant on the clothes
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All return costs are paid by the customer, we do not provide return shipping labels
Returns or exchanges are not offered on SALE, pre-loved, jewellery & bags
FOR OUR FLASH SALES - CREDIT ONLY. NO REFUNDS.
Please email kaitie@theslowmode.com with your return request on the day the item is received to ensure it is returned within 12 days. Provide the original invoice as a proof of purchase.
